Payment Policy
Effective Date: December 26, 2024

At Franluxunie, we aim to provide a safe and convenient payment experience for all our customers. This Payment Policy outlines the accepted payment methods, security measures, and terms of use for transactions on our website.

1. Accepted Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards: Visa, MasterCard, American Express, and Discover.
  • Digital Wallets: PayPal, Apple Pay, Google Pay.
  • Bank Transfers: Available for bulk or wholesale orders. Please contact us for details.

2. Payment Security

We take security seriously and use industry-standard encryption technologies to protect your personal and payment information. Our website is SSL-certified, ensuring your transactions are secure.

3. Payment Processing

  • Payments are processed at the time of checkout.
  • Upon successful payment, you will receive a confirmation email with your order details.
  • If payment authorization fails, your order will not be processed, and we recommend checking your payment details or contacting your financial institution.

4. Taxes and Fees

  • Applicable taxes will be calculated at checkout based on your shipping address.
  • Franluxunie is not responsible for any additional fees imposed by your bank or payment provider.

5. Refunds and Cancellations

For refunds or cancellations, please refer to our Return and Refund Policy.

  • Refunds will be issued to the original payment method within 7-10 business days after approval.

6. Subscription Payments

If applicable, subscription-based payments will be charged automatically on the designated renewal date. Customers will receive prior notice of upcoming charges and can cancel anytime before the renewal date.

7. Disputes and Chargebacks

If you encounter a payment issue, please contact us at info@franluxunie.com before initiating a chargeback. We are committed to resolving disputes quickly and efficiently.

8. Contact Us

If you have any questions or concerns regarding payments, please reach out to us: